Redeeming Your Legacy Points

So you've built yourself an army of Legacy Points. You earned 200 points for signing up, 400 points from social media activity, another 150 for purchases you've made, another 200 from two product reviews, and another 200 for celebrating a birthday. Plus, you just got an email saying you earned 1000 points because your status has been upgraded from Fan to Friend. You're killing it with all these Legacy Points ... except, you're not quite sure what to do with them. 😕 

 No worries! In this article, we break down exactly how to go about redeeming your Legacy Points during checkout. Here's what you need to know: there are two ways to redeem your Legacy Points. You can use the pre-made discounts or you can create your own discount. In this article, we'll cover them both.

PRE-MADE DISCOUNT

The first type of discount is a pre-made discount. These are discounts that are generated automatically from the rewards you've earned. Think of them as quick and easy suggestions for discounts. Currently, There's a $5 reward, a $10 reward, and a $25 reward. Depending on how many points you've earned you can redeem any of these at any time. However, these rewards can't be combined — but there's another option for that we'll show you later in this article. To redeem these rewards simply:

1. Visit our store.
2. Click the "Legacy Rewards" option in the bottom left corner to open the app
3. Log into your account, if you're not logged in already.
4. In the points balance section, underneath the gold button, click the link that says, "Redeem My Legacy Points".
5. Here you'll see all of your available redemptions. Click the "Redeem" button next to the discount you'd like.
6. A discount code will be generated for you. Copy this code and paste it into the "Discount" section during checkout. Once you hit "Apply" the redemption should be applied automatically.

CREATE YOUR OWN DISCOUNT

The second type of discount allows you to create your own discount giving you more control over the amount you'd like to take off. Here's how it works. Let's say you've racked up 2000 Legacy Points and you'd like to get the biggest discount you can on our newest library, Hangar. You've earned more than the suggested $10 pre-made discount but not quite enough for the next level $25 pre-made discount. With this option, you can redeem 2000 Legacy Points and create a $20 discount for yourself. With this option, you tell the app how much you'd like to take off, not the other way around. To create your own discount simply:

1. Visit our store.
2. Click the "Legacy Rewards" option in the bottom left corner to open the app
3. Log into your account, if you're not logged in already.
4. In the points balance section, underneath the gold button, click the link that says, "Redeem My Legacy Points".
5. Here you'll see all of your available redemptions. The last redemption you should see is the "Create Your Own Discount" redemption. Click the "Redeem" button next to this option.
6. Use the sliding scale to choose your discount. You'll receive $1 off for every 100 Legacy Points you spend.
7. Once you've chosen the number of points you'd like to spend, click the "Redeem" button and a discount code will be generated for you. Copy this code and paste it into the "Discount" section during checkout. Once you hit "Apply" the redemption should be applied automatically.

Note: These redemptions are like withdrawals from a bank. Once you click redeem, it will subtract that amount from your points balance. If you change your mind about your redemption, you'll need to contact us and we can disable your redemption code and reset your balance for you. Also, only one redemption code can be applied per transaction, so double check to make sure you're redeeming the right amount before you submit your redemption.

Use the video below as a visual guide and if you're unsure, shoot us a note and we're happy to help.