By now, you've probably signed up for the free samples. After signing up, you should have received a confirmation email followed by an email with a link to the free downloads. Here are a few things that could have prevented you from receiving the free samples:
- You never signed up for the free samples. I know it sounds crazy, but it happens and it's the best place to start an investigation. The email address could have been typed incorrectly or worse, our system just didn't take. Either way, give this another try. Check out this article for more on how to sign up for the free samples.
- Your email address was never confirmed. If you know you signed up correctly, but don't remember confirming your email address, this is probably the issue. Look back through your inbox, spam, and junk folders (and your promotions folder if you're using Gmail) and try to locate a confirmation email from That Sound.
- Your download link is sitting in your spam folder. This happens quite a bit. Because all email platforms receive email based on its user's preferences, your email might need to learn not to put That Sound emails in the spam, junk, or promotions folder.
If after these steps you're still having trouble with your free sample download, let us know and we'll be happy to get things sorted out for you.